Samsung Tool – Common Issues & Fix Guide

2026-03-19 06:14:17

🔌 ADB Not Detected Error

If your device is not recognized via ADB, please follow these guides:


🛡️ Turn Off Google Play Protect

To disable Google Play Protect, follow this guide:

👉 How to turn off Google Play Protect (Android 14)


⚠️ Installation Failed – Check USB Cable

If you encounter this error, please check your USB cable and connection.
Use a good-quality cable and try a different USB port if needed.


📶 Installation Failed – Connect to Wi-Fi

When the dialog appears, you must connect the device to Wi-Fi.

It doesn't matter if the internet works or not — just follow the tool instructions.
After connecting, the process will continue normally.


🔐 MDM Detected – Run MDM Operation

Please perform the operation with MDM as well. This will resolve the issue.